If you don’t want to continue with your current subscription, you can always downgrade to a different plan.
Do you have subscription plans I can downgrade to that are free?
Yes, the Starter plan is our free version of Vizcom. It offers all of the amazing features of Vizcom you need to get started, but you are limited to one Editor role, one Admin role, and one Team. For details on other plans and features, you can find more information here.
What will happen to my files and account access if I downgrade?
- The Starter plan is limited to only two paid seats, either Admin or Editor. If you have more user roles than this prior to downgrading, we will downgrade the excess role types to Viewers. The Admin that requests the downgrade will remain an Admin. Admins can always change the roles of their Workspace members in their Workspace settings page.
- The Starter and Professional plans are limited to one Team. If you downgrade from our Organization plan, all Teams besides your All-Workspace team will be archived. You will have view-only access to the files and folders in these archived teams. You will not be able to create new files in any teams other than the default All-Workspace team. You can move the location of your files from one Team to another at any point, as you see fit.
- See our FAQ section for specific questions regarding content ownership and licensing when downgrading.
Have a question for our team?
Frequently asked questions
Explore all features in Vizcom or book a tailored demo for you and your
Yes of course! Our starter plan is completely free, no credit card required. This is a great plan to explore vizcom with.
We accept all major credit and debit cards.
Admins (paid) – can edit files, manage workspace settings, billing, teams, and invite members. Editors (paid) – can edit files but not manage settings, billing, or teams. Viewers (free) – can only view files in read-only mode.
Team billing is handled centrally by the Admin. All paid seats, whether Admins or Editors, are included in a single invoice under the same billing cycle, while Viewers remain free and do not affect the cost.
Yes, you can. An Admin can update the plan in the billing settings, and the switch will take effect on the next billing cycle at the annual rate.
Yes, you own everything you create in Vizcom. For free users, while Vizcom may use generated images to improve its services, it does not claim ownership of your designs, concepts, or original ideas—you keep full rights to them. For paid users, your images and designs remain entirely private and are only used to deliver the service. Every design, concept, and image you create or upload is fully yours and kept confidential.
Vizcom does not use your data to train AI models if you’re on a paid plan. Everything you create stays private and is only used to provide the service. Free users may have their generated images included to help improve Vizcom’s services, but even then, Vizcom does not claim ownership of your designs, concepts, or original ideas—you retain full rights.