Terms of Service

Effective Date: July 15, 2026 | Last Revised: August 18, 2025

Thank you for using the Vizcom platform (the “Services”). These Terms of Service (this “Agreement”) explain your rights with respect to the images and other assets you may generate, or the prompts you may enter, when using the Services (the “Assets”), your use of the Services, and other important topics such as arbitration. Please read this Agreement carefully. Our Privacy Policy explains how we handle your data.

This Agreement is entered into between Vizcom Technologies, Inc. (“Vizcom,” “we,” “us,” or “our”) and the person or entity agreeing to these terms (the “Customer,” “you,” or “your”), and governs your access to and use of the Services.

This Agreement is effective when you are first presented with it and proceed to use the Services, or to receive or distribute Assets (the “Effective Date”). We may update this Agreement from time to time and present it to you again. Your continued use of the Services after an update constitutes acceptance of the updated terms. If you do not agree to this Agreement, please stop using the Services. Other documents referenced here, including our Community Guidelines, also govern your use of the Services.

1. Key Definitions

Capitalized terms have the meanings given where they first appear. The most important are:

• “Account”  a registered account on the Services. Account types are described in Section 3.
• “Services”  the Vizcom platform, including the website, applications, and related tools.
• “User Content”  anything you upload, post, transmit, or otherwise make available through the Services, including content you submit to generate a Design.
• “Designs”  the 2D or 3D outputs you generate using Vizcom’s AI technology.
• “Content”  User Content, Designs, and any other materials accessible through the Services.
• “Assets”  the Designs and other assets you generate, and the prompts you enter.
• “Fees”  all subscription and other amounts payable in connection with the Services, as described in Section 8.
• “Beta Services”  trial or beta features offered on an “as is” basis, as described in Section 2.2.

2. How the Services Work

Vizcom offers a platform that allows users to draw or import content, such as a line drawing or sketch, and to generate 2D or 3D designs using Vizcom’s AI technology (“Designs”).

2.1 Teams

Users may create shared, virtual workspaces (“Teams”) and invite other users to view and collaborate on content within the Team (“Collaborators”). Users may organize Designs into “Projects” and share Projects with Collaborators within their Teams.

2.2 Beta Services

From time to time, Vizcom may offer access to trial or beta features (“Beta Services”), which may be subject to additional agreements. Vizcom makes no representation that Beta Services will become generally available and may modify or discontinue them at any time without notice. Beta Services are provided AS IS and WITH ALL FAULTS and may contain bugs, errors, or defects; your use is at your sole risk. If you have agreed to use Beta Services, you may opt out at any time by notifying Vizcom at support@vizcom.com.

3. Account Types — Starter, Education & Premium

Vizcom offers the following Account types. Certain features (such as advanced drawing tools, higher generation volumes, and high-resolution downloads) are available only on paid or qualifying Accounts. Vizcom may set, and reasonably change, the limits and features of each Account type.

3.1 Starter Account

A Starter Account is available at no cost and provides access to core features, subject to usage limits Vizcom may establish. Vizcom retains all right, title, and interest in the Designs created under a Starter Account, and Starter Account User Content and Designs may be used to operate, improve, and train the Services as described in Section 10.

3.2 Education Account

An Education Account is available free or at a discount to students and educators who verify their eligibility (for example, with a valid academic email address or proof of enrollment or employment at a qualifying institution). Education Accounts are intended for learning, teaching, and other non-commercial, classroom, or academic use only. You retain ownership of the Designs you create under an Education Account, on the same basis as a Premium Account. Education Account User Content and Designs may be used to operate, improve, and train the Services as described in Section 10. Vizcom may verify or re-verify eligibility at any time, and may convert an Account that no longer qualifies, or that is used for commercial purposes, to a Starter or Premium Account.

If you are under the age of 18, you may only create or use an Education Account with the involvement of your school, teacher, or parent/guardian as described in Section 4.4. Where an Education Account is provisioned by a school or district for use by students under the age of 13, Vizcom will process personal information in accordance with its Vizcom’s institutional data protection terms and applicable student-privacy law (including COPPA and, where applicable, FERPA and state student-data-privacy statutes), and Section 10.2(a)'s training-use permission does not apply to those accounts unless the institution has separately opted in.

3.3 Premium Account

A Premium Account is a paid subscription that unlocks additional features for the Fees described in Section 8. You retain full ownership of your User Content and Designs created under a Premium Account, and your Premium Account content is not used to train Vizcom’s AI models, as described in Section 10.

Account types at a glance:

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4. Registration & Accounts

4.1 Registration

To access certain features, you may need to register and provide information as prompted by the registration form, including an email address and password (“Registration Data”). You agree to provide accurate information and to keep it current. Vizcom may establish eligibility criteria and, at its discretion, impose limitations or restrictions on certain Accounts, including deletion. You agree not to create an Account or use the Services if you have previously been removed or banned. Vizcom uses your Registration Data in accordance with its Privacy Policy.

4.2 Third-Party Services

If you access the Services through a third-party service such as a Google account (“TPS”), you may link your Account by allowing Vizcom to access your TPS as permitted by the TPS’s terms. You represent that you are entitled to grant such access. By granting access, you understand that Vizcom may access, make available, and store TPS content so that it is available through the Services. Unless otherwise specified, TPS content is treated as User Content, is used solely to provide and improve the Services, and will not be shared with third parties without your consent. Vizcom is not responsible for the privacy or security practices of any TPS provider, and you may manage or revoke TPS access at any time through your account settings.

4.3 Account Responsibilities

You are responsible for maintaining the confidentiality of your Account login information and for all activities that occur under your Account. You agree to notify Vizcom immediately of any unauthorized use or other breach of security. You agree not to create an Account using a false identity or false information, or on behalf of anyone other than yourself. Vizcom is not liable for any loss arising from your failure to comply with these requirements. 

The Services are not directed to children, and you must be at least 13 years old (or the minimum age of digital consent in your jurisdiction, if higher) to create an Account. If you are between that minimum age and 18, you may only use the Services under the supervision of a parent, guardian, or, for Education Accounts, a supervising institution as described in Section 4.4. Vizcom does not knowingly collect personal information from children under 13 outside of a verified institutional Education Account arrangement; if we become aware that we have done so, we will take steps to delete that information.

4.4 Minors; Institutional Accounts

Where Vizcom provides Services to a primary or secondary school, school district, or other educational institution (an “Institution”) for use by students under 18, the Institution — not the individual student — is responsible for obtaining any consents required by applicable law (including COPPA, for students under 13) and for agreeing to Vizcom's institutional data-protection terms before student accounts are provisioned. An Institution's agreement to those terms will govern in the event of a conflict with this Agreement as to the processing of student personal information.

5. Account Abuse & Enforcement

5.1 Prohibited Conduct

To keep the Services fair and secure, you agree not to:

• create or operate multiple or duplicate Accounts, or use another person’s Account, to obtain additional credits, generations, trials, or features, or to evade usage limits;
• share, sell, rent, lease, or transfer your Account or login credentials, or allow others to use your Account;
• create a new Account after Vizcom has suspended, terminated, or banned you or a prior Account (ban evasion);
• use bots, scripts, or other automated means to register Accounts or to access the Services;
• abuse free trials, promotions, referral programs, or promotional credits, including by using disposable or multiple identities;
• submit fraudulent payment information or initiate unwarranted chargebacks; or
• misrepresent your eligibility for an Education Account.

5.2 Enforcement

Where appropriate, Vizcom will act proportionately to the conduct and may, at its discretion: (a) issue a warning; (b) reset, reduce, or revoke improperly obtained credits, generations, or features; (c) limit, throttle, or suspend the Account; or (d) terminate the Account in accordance with Section 17. Vizcom may take immediate action without prior notice in cases of serious abuse, fraud, security risk, or violation of the Acceptable Use Policy.

5.3 Effect

Designs, credits, or other benefits obtained through abuse may be revoked. Fees paid in connection with an Account terminated for abuse are non-refundable, except where a refund is required by law.

6. Access to the Services

6.1 Access and Use

Subject to this Agreement, Vizcom grants you a non-transferable, non-exclusive, revocable, limited right to access and use the Services solely for your own personal or internal business use.

6.2 Application License

Subject to your compliance with this Agreement, Vizcom grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use a copy of the application on a reasonable number of computers or mobile devices that you own or control, solely for your own personal or internal business purposes.

6.3 Certain Restrictions

You agree that you will not, and will not permit any third party to: (i) license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Services or any content displayed on the Services; (ii) frame or use framing techniques to enclose any trademark, logo, or other Vizcom content; (iii) modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Services; (iv) access or use the Services to build a similar or competitive product or service; or (v) copy, reproduce, distribute, republish, download, display, post, or transmit any part of the Services except as expressly permitted. All copyright and proprietary notices must be retained. You agree to use the Services in compliance with all applicable laws, including intellectual property and data-protection regulations, and acknowledge that your access does not grant you any ownership in the software, tools, or intellectual property underlying the platform.

6.4 Modification and Suspension

Vizcom may, at any time, modify, suspend, or discontinue the Services (in whole or in part) with or without notice. Vizcom will not be liable to you or any third party for any modification, suspension, or discontinuation.

6.5 No Support or Maintenance; Necessary Equipment

Vizcom has no obligation to provide support or maintenance in connection with the Services. You are solely responsible for any fees, including internet-connection fees, that you incur when accessing the Services.

6.6 Updates

The Services are evolving. Vizcom may require you to accept updates to the application, and may update the Services with or without notifying you. You may need to update third-party software to use the Services.

7. Ownership of the Services

Except for the rights expressly granted to you, and excluding your User Content and your Designs (governed by Sections 3 and 9), you acknowledge that all intellectual property rights in the Services including algorithms, models, technology, code, training processes, copyrights, patents, trademarks, and trade secrets are owned by Vizcom or its suppliers and are protected by law. This Agreement does not transfer to you any rights in such intellectual property, except for the limited access and download rights in Sections 6.1 and 6.2. Nothing in these Terms grants you ownership of Vizcom’s proprietary technology. Vizcom and its suppliers reserve all rights not expressly granted, and there are no implied licenses.

8. Subscription Terms

8.1 Payment

If you have a Premium Account or register for another paid subscription, you agree to pay all applicable fees, including subscription fees, any service fees imposed by Vizcom, and any other charges posted to your Account (collectively, the “Fees”). The total Fees will be presented to you at the time of purchase and are viewable in the app. You are responsible for selecting your subscription option and for paying the applicable Fees when you subscribe. Except as required by law or expressly stated in this Agreement, all Fees are non-refundable. You may be required to provide a valid payment method (a “Payment Method”) when you subscribe. Vizcom may change its prices and billing methods at any time, effective upon posting in the app or by email notice to you. You represent and warrant that you have the legal right to use any Payment Method you provide.

8.2 Automatic Renewal

Your subscription continues until terminated in accordance with this Agreement. After your initial subscription period, and after each subsequent period, your subscription automatically renews for an additional equivalent period at Vizcom’s then-current price (each, a “Renewal Commencement Date”) unless you cancel at least one (1) day before the Renewal Commencement Date via your Account page. By subscribing, you authorize Vizcom to charge your Payment Method now and again at the start of each renewal period. If you cancel, you may continue to use the subscription until the end of your then-current term, but you will not receive a prorated refund for that period. If Vizcom does not receive payment upon renewal, you agree to pay all amounts due on demand, and Vizcom may suspend or terminate the subscription and continue attempting to charge your Payment Method until payment is received.

8.3 Cancellation & Refunds

You may cancel your subscription at any time via your Account page. If you are a consumer resident in the EU or the UK, you have a legal right to cancel within fourteen (14) days after the day on which the subscription was entered into and to receive a refund; to exercise this right, notify Vizcom (the easiest way is to cancel on your Account page). Information about this right is available from your local Citizens’ Advice Bureau or Trading Standards office.

8.4 Taxes

The Fees do not include any sales, use, excise, services, or similar tax (“Sales Tax”). If Vizcom determines it has a legal obligation to collect Sales Tax, it will charge that Sales Tax in addition to the Fees. If any Services or payments are subject to Sales Tax in any jurisdiction and you have not remitted it to Vizcom, you are responsible for the Sales Tax and any related penalties or interest, and you will indemnify Vizcom for any resulting liability or expense. On Vizcom’s request, you will provide official receipts or other evidence that you have paid all applicable taxes.

8.5 Payment Processor

Vizcom uses a third-party payment processor (the “Payment Processor”), currently Stripe, Inc. By making a purchase, you agree to be bound by Stripe’s privacy policy (https://stripe.com/privacy) and terms of use (https://stripe.com/legal), and you authorize Vizcom and the Payment Processor to share the information and payment instructions needed to complete your transactions. All payment information you provide must be accurate, current, and complete. You authorize Vizcom to charge your Payment Method for all Fees due under this Agreement, and you agree that no additional notice or consent is required.

8.6 Free Trials & Promotions

Any free trial or other promotion that provides Premium Account features or other additional features must be used within the specified trial period. At the end of the trial, those features expire and further use is prohibited unless you pay the applicable Fee. If you are inadvertently charged for a subscription, please contact Vizcom to have the charge reversed.

9. User Content & Designs

9.1 User Content

“User Content” means all Content you upload, post, email, transmit, or otherwise make available through the Services, including content submitted to render a Design. You are solely responsible for your User Content and assume all associated risks. You represent and warrant that your User Content does not violate Section 11 and that you have all rights necessary to grant the licenses in this Section. You may not represent that your User Content is sponsored or endorsed by Vizcom. By using the Services, you consent to the collection, processing, and sharing of your User Content as described in our Privacy Policy and Section 10.

9.2 Designs

You are solely responsible for your use of your Designs and assume all associated risks, including potential third-party infringement claims. Ownership of Designs depends on your Account type:

(a) Starter Accounts. Vizcom retains all right, title, and interest in Designs created under a Starter  Account.

(b) Education and Premium Accounts. You retain ownership of the Designs you create. Subject to applicable law, you are granted (to the extent Vizcom holds any rights in them) a non-exclusive, royalty-free license to use, reproduce, distribute, publicly display, and prepare derivative works of those Designs.

9.3 Designs Disclaimer

The Services rely on artificial intelligence and machine-learning models trained on third-party and publicly available data. Vizcom does not guarantee that any Design qualifies for copyright or other intellectual-property protection, is unique, or is free from third-party claims; due to the generative nature of the Services, similar or identical designs may be generated for other users. Vizcom makes no representation or warranty as to the legality, originality, or non-infringement of Designs. You are solely responsible for ensuring your use of Designs complies with applicable laws, including intellectual-property and publicity/likeness rights, and Vizcom disclaims all liability for claims arising from your use of Designs. This disclaimer extends to claims that a Design depicts, or was generated using, the name, image, voice, or likeness of an identifiable real person.

9.4 License to Vizcom

The scope of the license you grant Vizcom in your User Content and Designs is tied to your Account type and the AI training rules in Section 10, so that the license and the training policy always match:

(a)  Starter and Education Accounts. Except as set forth in Section 3.2, you grant Vizcom a worldwide, transferable, sub-licensable, irrevocable, non-exclusive, royalty-free, fully paid license to reproduce, distribute, publicly display and perform, prepare derivative works of, and otherwise use your User Content and Designs for the purposes of operating, providing, improving, promoting, and training the Services, as described in Section 10.

(b)  Premium Accounts. You retain full ownership of your User Content and Designs, and you grant Vizcom only the limited license needed to operate and provide the Services to you (for example, to generate, process, display, and store your Content). Premium content is not used to train Vizcom’s AI models.

You irrevocably waive (and agree to cause to be waived) any claims of moral rights or attribution with respect to your User Content and Designs, to the extent permitted by law.

9.5 No Obligation to Pre-Screen

Vizcom has no obligation to pre-screen Content but reserves the right, at its sole discretion, to pre-screen, refuse, or remove any Content. You consent to such monitoring and acknowledge that you have no expectation of privacy in the transmission of your User Content. Any such action is taken for Vizcom’s benefit. Vizcom may remove any Content that violates this Agreement or is otherwise objectionable.

9.6 Enforcement

Vizcom may (but need not) review User Content and Designs and investigate or take action if you violate Section 11 or any other provision, or create liability for Vizcom or others. Such action may include removing or modifying Content, terminating your Account under Section 17, and reporting you to law-enforcement authorities.

9.7 Feedback

If you provide feedback or suggestions regarding the Services (“Feedback”), you assign to Vizcom all rights in such Feedback, and Vizcom may use and fully exploit it in any manner. Feedback is treated as non-confidential and non-proprietary; do not submit Feedback you consider confidential.

9.8 Storage

Unless expressly agreed in writing, Vizcom has no obligation to store your User Content or Designs and no responsibility for their deletion, accuracy, or security. Vizcom may set reasonable limits on storage and use (such as file size and processing capacity). Vizcom is not obligated to back up Content, and your Content may be deleted at any time without notice. You are solely responsible for maintaining your own backups.

9.9 Biometric Data; Likeness

If you upload a photograph or other content depicting a human face, you represent that you have the consent of each depicted, identifiable person (or, if that person is a minor, the consent of their parent or guardian) to (a) submit that content to the Services and (b) permit Vizcom to process any facial geometry or other biometric identifier extracted from it solely to generate and provide your Design, and, for Starter and Education Accounts, as otherwise permitted under Section 10. Vizcom will retain biometric identifiers derived from User Content no longer than is reasonably necessary to provide the Services, and will delete them promptly upon deletion of the associated Account or User Content, or, if earlier, within the retention period set out in our Privacy Policy. You may not use the Services to generate a Design depicting the likeness of any identifiable real person who has not consented to that use, including through Section 11 (Acceptable Use Policy).

10. AI Model Training & Improvement

10.1 What This Covers

This Section explains, in plain terms, when the content you provide is used to develop and improve Vizcom’s AI models. It applies to your User Content and your Designs.

10.2 Use by Account Type

(a)  Starter and Education Accounts. Except as set forth in Section 3.2, to operate and improve the Services, Vizcom may use your User Content and Designs to develop, train, fine-tune, and evaluate its AI models and features.

(b)  Premium Accounts. Vizcom does not use your User Content or Designs to train its AI models. Vizcom processes them only as needed to provide the Services to you (for example, generating and storing your Designs).

10.3 What We Do Not Do

Vizcom does not sell your User Content or Designs. Where content is used to improve the Services, Vizcom applies reasonable measures to limit unnecessary exposure of personal information.

10.4 Pre-Existing Models

Vizcom’s models are also trained on third-party and publicly available data. As a result, a Design may resemble other content and is not guaranteed to be unique, as described in the Designs Disclaimer (Section 9.3).

10.5 Training Data Transparency; AI-Generated Content Labeling

Consistent with the California Generative Artificial Intelligence Training Data Transparency Act (Cal. Civ. Code § 3111) and comparable laws in other jurisdictions, Vizcom publishes a high-level summary describing the categories of data used to train its generative AI models at vizcom.com/ai-transparency. That disclosure, as updated from time to time, is incorporated into this Agreement by reference. Where required by applicable law, Vizcom will apply reasonable technical measures intended to identify Content generated using the Services as AI-generated (for example, through metadata or an embedded content-credential signal), and you agree not to remove, disable, or circumvent any such measure.

11. Acceptable Use Policy

You agree not to use the Services to upload, transmit, display, distribute, or generate any Content, or to engage in any conduct that falls within the categories below. Conduct relating to multiple accounts, automation, and trial or credit abuse is also governed by Section 5 (Account Abuse & Enforcement).

11.1 Intellectual Property & Legality

• Content that violates any third-party right including copyright, trademark, patent, trade secret, moral right, privacy right, or right of publicity or any law, regulation, or third-party obligation, or that is otherwise objectionable.

11.2 Security & Integrity

• uploading or distributing viruses, worms, or other software intended to damage or alter a computer system or data;
• interfering with, disrupting, or creating an undue burden on the servers or networks connected to the Services, or violating their policies;
• attempting to gain unauthorized access to the Services or related systems, whether through password mining or otherwise; or
• interfering with any other user’s use and enjoyment of the Services.

11.3 Spam & Misuse

• sending unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, or pyramid schemes; or
• impersonating any person or entity, including any Vizcom employee or representative.

11.4 Other Users’ Data

• harvesting, collecting, or assembling information about other users, including email addresses, without their consent, or otherwise abusing personal information received through the Services.

11.5 Automation

• using software, automated agents, or scripts to create multiple Accounts, to generate automated searches or requests, or to scrape or mine data from the Services. Vizcom conditionally grants operators of public search engines revocable permission to use spiders to copy materials solely to create publicly available searchable indices, but not caches or archives.

12. Vizcom Communications

12.1 Generally

By providing your email address, you consent to receive email communications from Vizcom for administrative or operational purposes related to your Account, including communications about your use of the Services.

12.2 Promotional Communications

If you opt in to receive marketing or promotional communications, you may opt out at any time by following the unsubscribe instructions in the communication. YOU ARE NOT REQUIRED TO CONSENT TO PROMOTIONAL MESSAGES AS A CONDITION OF USING THE SERVICES.

12.3 Electronic Communications

Communications between you and Vizcom use electronic means. For contractual purposes, you (i) consent to receive communications from Vizcom electronically and (ii) agree that all terms, agreements, notices, disclosures, and other communications Vizcom provides electronically satisfy any legal requirement that they be in writing. This does not affect your non-waivable rights.

13. Indemnification

Except as set out below, Vizcom does not agree to indemnify you for claims related to the use of AI-generated content or Designs. You agree to indemnify and hold harmless Vizcom and its officers, employees, and agents, including costs and attorneys’ fees, from any claim or demand by a third party arising out of (i) your use of the Services; (ii) your User Content or your use of your Designs; (iii) your violation of this Agreement; (iv) your violation of any intellectual-property or proprietary rights; or (v) your violation of applicable laws or regulations. Vizcom may, at your expense, assume the exclusive defense and control of any such matter, and you agree to cooperate. You will not settle any matter without Vizcom’s prior written consent. Vizcom will use reasonable efforts to notify you of any such claim.

Limited exception for Premium Accounts. If you hold a Premium Account in good standing, Vizcom will defend you against a third-party claim alleging that an unmodified Design, generated and used strictly in accordance with this Agreement, infringes that third party's copyright, and will pay resulting settlements or judgments finally awarded, up to the greater of (a) the Fees you paid Vizcom in the twelve (12) months preceding the claim, or (b) $10,000. This exception does not apply to claims arising from your prompts or input content, from a Design combined with other material, or from any use inconsistent with Section 11.

14. Third-Party Links, Applications & Other Users

14.1 Third-Party Links & Applications

The Services may contain links to third-party websites, services, and applications (“Third-Party Links & Applications”), such as the Vizcom Discord. These are not under Vizcom’s control, and Vizcom is not responsible for them and does not endorse them. You use them at your own risk, and the applicable third party’s terms and privacy practices apply.

14.2 Other Users and Third Parties

Each user is solely responsible for its own User Content and Designs. Because Vizcom does not control User Content or the use of Designs, Vizcom is not responsible for them and makes no guarantees about their accuracy, suitability, or quality. Your interactions with other users, Collaborators, or third parties are solely between you and them, and Vizcom is not responsible for any resulting loss. Vizcom is under no obligation to become involved in disputes between users but reserves the right to do so at its discretion.

15. Disclaimers

THE SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS, WITH ALL FAULTS AND NO GUARANTEES REGARDING OUTCOMES OR PERFORMANCE. VIZCOM HAS NO LIABILITY FOR RESULTS IN CONNECTION WITH THE SERVICES, INCLUDING THE ADEQUACY OF ANY DESIGN OR CONTENT OR THE ACTIONS OR OMISSIONS OF ANY USER. ANY CONTENT ACCESSED THROUGH THE SERVICES IS ACCESSED AT YOUR OWN RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY OR DEVICES OR ANY LOSS THAT RESULTS. YOU ACKNOWLEDGE THAT YOU MAY BE EXPOSED TO CONTENT THAT IS INACCURATE, OFFENSIVE, INDECENT, OR OBJECTIONABLE, AND YOU WAIVE ANY LEGAL OR EQUITABLE REMEDIES AGAINST VIZCOM WITH RESPECT THERETO. YOU FURTHER ACKNOWLEDGE THAT DESIGNS ARE GENERATED VIA AI MODELS TRAINED ON DIVERSE THIRD-PARTY AND PUBLIC DATASETS, THAT VIZCOM DOES NOT GUARANTEE DESIGNS WILL BE ORIGINAL, COPYRIGHTABLE, OR EXCLUSIVE TO YOU, AND THAT YOU ASSUME ALL RISK FOR THEIR USE AND ARE SOLELY RESPONSIBLE FOR COMPLIANCE WITH APPLICABLE INTELLECTUAL-PROPERTY, PRIVACY, AND PUBLICITY LAWS.

VIZCOM AND ITS SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT. VIZCOM MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR BE ACCURATE, RELIABLE, OR FREE OF HARMFUL CODE. IF APPLICABLE LAW REQUIRES ANY WARRANTIES, THEY ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM FIRST USE. BETA SERVICES ARE OFFERED FOR EXPERIMENTAL PURPOSES WITHOUT ANY WARRANTY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON THEIR DURATION, SO THE ABOVE MAY NOT APPLY TO YOU.

16. Limitation on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIZCOM (AND ITS SUPPLIERS) WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THIS AGREEMENT OR YOUR USE OF (OR INABILITY TO USE) THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY. ACCESS TO AND USE OF THE SERVICES IS AT YOUR OWN RISK. VIZCOM FURTHER DISCLAIMS LIABILITY FOR CLAIMS ARISING OUT OF THE USE OR DISTRIBUTION OF DESIGNS, INCLUDING CLAIMS FOR INFRINGEMENT OR MISAPPROPRIATION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIZCOM’S TOTAL LIABILITY ARISING FROM OR RELATED TO THIS AGREEMENT WILL AT ALL TIMES BE LIMITED TO THE GREATER OF (I) THE TOTAL AMOUNT PAID BY YOU THROUGH THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (II) ONE HUNDRED DOLLARS ($100). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU. FOR USERS IN THE EU, VIZCOM DOES NOT EXCLUDE OR LIMIT LIABILITY FOR (I) DEATH OR PERSONAL INJURY CAUSED BY ITS NEGLIGENCE; (II) FRAUD OR FRAUDULENT MISREPRESENTATION; OR (III) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED BY LAW.

17. Term & Termination

This Agreement remains in effect while you use the Services. Vizcom may suspend or terminate your rights to access and use the Services (including your Account) at any time, for any reason, at its sole discretion, including for any violation of this Agreement (see Section 5). Upon termination, your Account may be deleted and your right to access the Services ends immediately, which may involve deletion of your User Content. Vizcom will have no liability for any termination of your rights or deletion of your Content. All provisions that by their nature should survive termination will survive, including Sections 1, 5, 6.3-6.6, 7, 8, 9, 10, and 13 through 22.

18. Copyright Policy

Vizcom respects the intellectual property of others and asks users to do the same. Vizcom has adopted a policy of removing infringing material and, in appropriate circumstances, terminating users who are repeat infringers. If you believe a user is infringing your copyright through the Services and wish to have the material removed, please provide our designated Copyright Agent with a written notification (under 17 U.S.C. § 512(c)) that includes:

• your physical or electronic signature;
• identification of the copyrighted work(s) claimed to have been infringed;
• identification of the allegedly infringing material and information sufficient to locate it;
• your address, telephone number, and email address;
• a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
• a statement that the information is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the owner’s behalf.

Under 17 U.S.C. § 512(f), any material misrepresentation in a notification may subject the complaining party to liability. The designated Copyright Agent for Vizcom is: Kaelan Richards, 488 Bryant St., San Francisco, CA 94107; legal@vizcom.com.

19. International Users & Provisions

The Services are controlled and offered by Vizcom from the United States and may reference services or content not available in your country. Vizcom makes no representation that the Services are appropriate or available for use in other locations; those who access them from elsewhere do so at their own volition and are responsible for compliance with local law.

19.1 United Kingdom

A third party who is not a party to this Agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any provision, but this does not affect any right or remedy that exists apart from that Act.

19.2 Germany

Notwithstanding Section 16, Vizcom is not liable for acts of simple negligence (unless they cause injury to or death of any person), except where caused by a breach of a substantial contractual obligation (vertragswesentliche Pflichten).

19.3 European Economic Area — Mandatory Consumer Protections

If you are a consumer habitually resident in an EEA member state, nothing in this Agreement limits any protection given to you by the mandatory consumer-protection law of that state, including protections against unfair contract terms, which apply in addition to Section 8.3 and Section 19.1.

20. Arbitration & Class Action Waiver

Please read this Section carefully. It requires you and Vizcom to arbitrate disputes and limits how you can seek relief.

THIS SECTION 20 INCLUDES AN AGREEMENT TO ARBITRATE THAT REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND VIZCOM BE RESOLVED BY BINDING AND FINAL ARBITRATION. IT ALSO CONTAINS A CLASS-ACTION AND JURY-TRIAL WAIVER.

20.1 Applicability

Subject to this Section, you and Vizcom agree that any dispute, claim, or disagreement arising out of or relating to your access to or use of the Services, any communications you receive, any products sold through the Services, or these Terms — including claims that arose before the Effective Date (each, a “Dispute”) — will be resolved by binding arbitration rather than in court, except that: (a) you and Vizcom may bring qualifying claims in small-claims court; and (b) either party may seek equitable relief in court for infringement or misuse of intellectual-property rights.

20.2 Informal Dispute Resolution

Before commencing arbitration, the parties will meet and confer by phone or videoconference in a good-faith effort to resolve the Dispute informally (an “Informal Dispute Resolution Conference”). The party initiating a Dispute must send a written Notice of its intent, and the conference will occur within 45 days after receipt unless extended by agreement. Notice to Vizcom should be sent to legal@vizcom.com or to 488 Bryant St., San Francisco, CA 94107, and must include your name, contact details, counsel’s details (if any), and a description of the Dispute. This conference is a condition precedent to arbitration; applicable limitations periods are tolled while the parties engage in it.

20.3 Waiver of Jury Trial

YOU AND VIZCOM WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND TO HAVE A TRIAL BEFORE A JUDGE OR JURY, ELECTING INSTEAD THAT DISPUTES BE RESOLVED BY ARBITRATION, EXCEPT AS SPECIFIED ABOVE.

20.4 Waiver of Class & Non-Individualized Relief

EXCEPT AS SPECIFIED IN SECTION 20.9 (BATCH ARBITRATION), EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE ACTION. THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY AND ONLY TO THE EXTENT NECESSARY FOR THAT PARTY’S CLAIM.

If a court finds this waiver unenforceable as to a particular claim or request for relief, that claim or request will be severed and may be litigated in the state or federal courts located in San Francisco, California; all other Disputes will be arbitrated. This subsection does not prevent participation in a class-wide settlement.

20.5 Rules and Forum

These Terms evidence a transaction involving interstate commerce, and the Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. If the informal process does not resolve the Dispute within sixty (60) days after Notice, either party may commence binding arbitration administered by JAMS. Disputes seeking under $250,000 (excluding fees and interest) are subject to JAMS’s Streamlined Arbitration Rules; all others are subject to JAMS’s Comprehensive Arbitration Rules (available at www.jamsadr.com). A party initiating arbitration must provide a Request including the items required by the applicable JAMS rules and certifying completion of the informal process. Unless the parties agree otherwise or Batch Arbitration applies, the arbitration will be conducted in the county where you reside, and all materials exchanged will be kept confidential.

20.6 Arbitrator

The arbitrator will be a retired judge or an attorney licensed in California, selected from the JAMS roster. If the parties cannot agree within thirty-five (35) days of the Request, JAMS will appoint the arbitrator under its rules (and one arbitrator per batch if Batch Arbitration applies).

20.7 Authority of Arbitrator

The arbitrator has exclusive authority to resolve any Dispute, including the enforceability, scope, or validity of this Arbitration Agreement, except that: disputes about the Class Waiver, about arbitration fees, about whether a condition precedent has been satisfied, and about which version of the Arbitration Agreement applies will be decided only by a court. The arbitrator may grant dispositive motions and will issue a reasoned written award, which is final and binding and may be entered in any court of competent jurisdiction.

20.8 Attorneys’ Fees and Costs

Each party bears its own attorneys’ fees and costs unless the arbitrator finds a Dispute or requested relief frivolous or brought for an improper purpose. A party that obtains an order compelling arbitration, or that prevails in a court action about a condition precedent, may recover its reasonable costs and attorneys’ fees for that action.

20.9 Batch Arbitration

If 100 or more substantially similar Requests are filed against Vizcom by or with the assistance of the same law firm(s) within a 30-day period, JAMS will administer them in batches of 100, appoint one arbitrator per batch, and resolve each batch as a single consolidated arbitration with one set of fees per side per batch. The parties will cooperate in good faith to implement this process. This provision does not authorize any class, collective, or mass arbitration except as expressly set out here.

20.10 30-Day Right to Opt Out

You may opt out of this Arbitration Agreement by sending written notice within thirty (30) days after first becoming subject to it to: 488 Bryant St., San Francisco, CA 94107. Your notice must include your name and address, the email associated with your Account, and an unequivocal statement that you want to opt out. Opting out has no effect on the other parts of these Terms.

20.11 Invalidity; Modification

Except as to the Class Waiver, if any part of this Arbitration Agreement is found invalid, the remainder continues in effect. Any Dispute must be initiated within the applicable statute of limitations or be forever time-barred. If Vizcom makes a material change to this Arbitration Agreement, it will notify you; unless you reject the change within thirty (30) days, your continued use constitutes acceptance. A rejection does not provide a new opportunity to opt out if you previously agreed and did not validly opt out.

21. General Provisions

21.1 Relationship; Assignment

Your relationship to Vizcom is that of an independent contractor; neither party is an agent or partner of the other. You may not assign or transfer this Agreement without Vizcom’s prior written consent, and any attempted assignment in violation is void. Vizcom may freely assign this Agreement, and it binds permitted assignees.

21.2 Export

The Services may be subject to U.S. and other export-control laws. You agree not to export, re-export, or transfer any U.S. technical data acquired from Vizcom, or products using it, in violation of applicable export laws. You further represent that you are not (a) located in, or a national or resident of, any country subject to a U.S. embargo, or (b) listed on any U.S. government restricted-party list (including the Department of Commerce's Entity List and the Department of Treasury's Specially Designated Nationals list). Vizcom may suspend or terminate your access to the Services if it reasonably believes this representation is untrue.

21.3 Governing Law & Venue

To the extent litigation is permitted, all claims will be litigated exclusively in the state or federal courts located in California. THESE TERMS AND ANY RELATED ACTION ARE GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA, CONSISTENT WITH THE FEDERAL ARBITRATION ACT, WITHOUT REGARD TO CONFLICT-OF-LAW PRINCIPLES. THE U.N. CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS DOES NOT APPLY.

21.4 Disclosures

If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or (800) 952-5210.

21.5 Entire Agreement; Severability

This Agreement is the entire agreement between you and Vizcom regarding the Services. Vizcom’s failure to enforce any provision is not a waiver. Section titles are for convenience only. “Including” means “including without limitation.” If any provision is held invalid, the remaining provisions remain in effect and the invalid provision will be modified to the minimum extent necessary to make it enforceable.

21.6 Copyright & Trademarks

Copyright © 2026 Vizcom Technologies, Inc. All rights reserved. All trademarks, logos, and service marks displayed on the Services are the property of Vizcom or third parties. You may not use them without prior written consent, and all goodwill from use of Vizcom marks inures to Vizcom.

21.7 Force Majeure

Vizcom is not liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, war, terrorism, civil or military authority, fire, flood, accident, strikes, or shortages. If such an event affects Vizcom’s performance, Vizcom will notify you and its obligations will be suspended for the duration. You may cancel Services affected by a force-majeure event lasting more than 60 days by contacting Vizcom.

21.8 Choice of Language

It is the express wish of the parties that this Agreement and all related documents be drawn up in English.

22. Contact Information

Vizcom Technologies, Inc.
488 Bryant St.,
San Francisco, CA 94107

General: support@vizcom.com   
Privacy: privacy@vizcom.com   
Legal: legal@vizcom.com 

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